Frequently Asked Questions

We provide personalized care plans, social and recreational activities, wellness programs, and support services tailored to each resident.

Independent living may include maintenance-free housing, community meals, fitness/wellness programs, and access to social and community activities.

Our staff, services, and amenities are designed to offer comfort, care, and an engaging community focusing on dignity, safety, and independence for seniors.

Services include housekeeping, regular meals, laundry, transportation, wellness and recreational programs, and optional support depending on care level.

Yes, our Assisted Living option helps with daily activities, personal care, medication support, and more, for those who need assistance.

For residents with dementia or Alzheimer’s, our Memory Care provides safe living spaces, structured routines, trained staff, and support designed for memory-related needs.

Yes. Memory Care at Spring House includes activities and programs appropriate for residents’ comfort and abilities, while ensuring safety and support.

We tailor care plans to each resident’s needs, regularly assess well-being, and maintain a safe, clean, and supportive environment.

Yes. If needs change over time, we work to support transitions to higher care levels with minimal disruption.

Yes. Residents receive daily meals; we also aim to accommodate dietary needs when possible.

Yes. Regular housekeeping and laundry services are part of the care package.

Yes, scheduled transportation is offered for appointments, errands, and community outings (depending on care level and need).

Yes. Residents are welcome to bring personal furniture, decorations, and items to make their space feel like home.

Short-term or respite stays may be available, subject to availability and care level good for recovery periods or trial stays.

Yes, family and friends are welcome to visit during visiting hours. We encourage family involvement and connection.

Price depends on the living option chosen, room type, and level of care needed. We provide a personalised quote after we learn about the individual’s needs.

You can contact us by phone or email. We’ll arrange a visit or answer further questions.